(CAF)- CERTIFIED AGILE FACILITATOR
Facilitation supports groups of people as they collaborate, create, and make decisions. The Certified Agile Facilitator (CAF) course provides training for anyone interested in developing their facilitation mindset and knowledge while learning from experienced agile practitioners.
Description
Make sure all voices are heard. Establish psychological safety. Create better meetings. If you’re passionate about facilitation, the CAF course lets you follow your passion so you can make a real difference. Many careers, industries, and teams need people who know how to facilitate.
Facilitation supports groups of people as they collaborate, create, and make decisions. The Certified Agile Facilitator (CAF) class provides training for anyone interested in developing their facilitation mindset and knowledge while learning from experienced agile practitioners. Completing this class is also a way forward on the path for those who want to become Certified Agile Coaches. Facilitation is one of the many tools essential to coaching, and this class will equip you to develop and hone the skill.
A. Prerequisites
Internet Access is the only requirement for this class.
B. Who Should Attend
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Anyone who believes in happier teams and better meetings
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Anyone who wants to be an empowering and impactful facilitator
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Scrum masters on the path to Certified Scrum Professional® - ScrumMaster (CSP®-SM)
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Agilists on the path to Certified Agile Coach® (CEC or CTC)
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Anyone interested in growing their career with facilitation skills
C. Learning Objectives
What is facilitation?
1.1 define facilitation as a process of guiding a group or team through interactions that help them create meaningful outcomes.
1.2 recognize when a facilitation stance is appropriate.
Who is a facilitator?
1.3 define the characteristics of an effective facilitator.
1.4 practice the mindset of an effective facilitator.
Understanding Group’s Content and Needs
Before facilitation
2.1 identify the purpose and intended outcomes for the session.
2.2 assess any environmental contexts and group norms that will impact the desired participation from the group.
2.3 identify at least two approaches that will work best in a facilitation session given the team / group maturity.
2.4 identify the key components of psychological safety.
2.5 develop a plan to repair psychological safety if it has been broken in a session.
2.6 create a facilitation plan for sessions focused on 1) team forming, 2) team conflict,
3) psychological safety, 4) designing agreements.
During facilitation
2.7 demonstrate effective facilitation while working with the group.
2.8 illustrate holding to the group’s agenda during a session.
2.9 demonstrate ethical facilitation.
2.10 create a facilitation agreement with a group (i.e., designed alliance).
2.11 practice fostering psychological safety in a session.
2.12 identify at least three elements of a collaborative space.
2.13 experiment with at least three different techniques to establish your facilitation presence before, during, and after a session.
The Orientation of a Facilitator
From the front
3.1 explain why a facilitator needs to orient differently and the three orientations.
From the back
3.4 employ two techniques to increase listening skills that highlight their impact on facilitation
3.5 demonstrate at least two techniques for receiving feedback from a person(s) and two techniques for delivery of effective feedback.
3.6 practice two ways to bring together the voice of the group that amplifies the wisdom
of the group.
From the inside
3.7 explore at least one emotional intelligence model.
3.8 practice at least one technique to focus on increasing self awareness.
Facilitating Through Conflict
4.1 explain how conflict is common, expected, and necessary.
4.2 describe how conflict can go from constructive to destructive.
4.3 Identify five ways to maintain group positivity and safety within creative tension.
Forwarding the Action
Defining the process beyond the facilitated sessions
5.1 describe the importance of fostering the group to take decision-actions forward.
Event reflection
5.2 explain the process of both personal and event inspection and adaptation.
Co-facilitating
5.3 deliver a session designed with another facilitator.
5.4 design at least two actions to improve your facilitation based upon your reflections on
your experience co-facilitating.
Facilitation Practice
6.1 model effective facilitation based upon course knowledge and skills.
6.2 recommend at least three improvements to a “real world” facilitation plan after delivering it.
D. Benefits
- Deep dive of an in-demand skill that goes beyond technique alone and explores the mindset of a facilitator
- Live, immersive facilitation practice
- Scrum Alliance-approved agile instructors delivering the material
- Membership with a global organization
- Contributes to evidence of facilitation experience when you apply to become a CEC or CTC
Completing this course is also a way forward on the path for those who want to become Certified Agile Coaches. Facilitation is one of the many tools essential to coaching, and this course will equip you to develop and hone the skill.
E. Takeaways
- 16 SEUs/16 PDUs
- Two-year membership to the Scrum Alliance